• Awareness of HMS's advantages & importance.
• In general, Experience and knowledge of using computer applications.
• Impressions and Beliefs regarding HMS and making use of them efficiently.

• There is a shortage of professional healthcare faculty with in-depth knowledge of HMS and other similar technologies.
• Poor acceptance of HMS Software.
• Lack of health informatics professionals capable of establishing and implementing the techniques.

• Healthcare specialists nature,
• the lack of time allowed for training and learning on making use of the HMS,
• the lack of healthcare professional support, motivation, and more.

• Networks and computers have different maintenance problems.
• Lack of standards for Data entry and retrieval.
• Difficulties in training users technically to use HMS.

Introduction

In the city of Mumbai, Bhaktivedanta Hospital has already made an eminent growth since 1998. Now Bhaktivedanta hospital is known for its Multi Specialities in various fields such as pediatrics, orthopedics, ENT, psychiatry, and much more with a gross of more than 1500 happy patients leaving each day.

Overview:

The main reason why Bhaktivedanta approached MocDoc Healthcare Solution was to overcome the problems they faced in the appointment and scheduling of patients. MocDoc HMS provided them with the exact solutions that eventually solved all their problems. The following will list out the problems Bhaktivedanta faced and how MocDoc provided helpful solutions to overcome their problems.

Appointment Scheduling

Bhaktivedanta Hospital was using offline software to book appointments which caused them problems in appointments and scheduling, Adding to it they were still following the traditional practice of pen-paper which at times led to incorrect patient details.

MocDoc approached them with a solution by making Bhaktivedanta Hospital’s appointment scheduling effortless. We provided them with a “White labeled application” which was exclusively provided to the hospital to reduce workload and it made them produce good results in terms of managing patients and their appointments at the hospital. Our “Anytime Anywhere” accessing concept helped them to achieve excellence.

Interdepartmental Communications

Bhaktivedanta Hospital had plenty of departments operating it so the departments in the hospital were in need of proper communication between them and also the information needed to be carried out without leading to any miscommunications.

That’s where MocDoc helped Bhaktivedanta by providing a feature known as “Timeline View” which indeed helped the hospital to keep track of patient flows inside the hospital, and also helped the doctors to follow up on the patients based on their treatment. This made communication clear and patient details were tracked down easily without any misinterpretation.

Booking for VIPs & Emergency Patients

Managing VIPs around the city seemed difficult for Bhaktivedanta Hospital. This led to a situation where the hospital and the patients found a hard time Communicating. They were also facing a few difficulties in appointing and scheduling emergency patients.

That’s where MocDoc stepped in and offered a solution by providing restricted access to VIP appointments at the hospital, where the staff will be responsible for booking appointments for vips and emergency patients without any delays or difficulties. So through this we also ensure the privacy of the patients arriving at the hospital and also the waiting time of the patients was drastically reduced.

Managing the Queue

Bhaktivedanta Hospital was facing difficulties with its queue management. For instance, there was a lot of confusion in deciding if the patients having appointments or if patients holding tokens should be given preference since the hospital was following the call and token system. So the hospital faced some issues in managing Queues.

After implementing MocDoc HMS software each and every appointment was perfectly scheduled in order. These appointments are viewed by the staff who is in charge of the appointment section. Also, we provided additional features which made them classify patients based on their needs, this reduced the workload drastically.

Payment Processing System

Since Bhaktivedanta had offline software for appointment scheduling, processing payments online was not possible also Bhaktivedanta followed Manual procedures for appointment scheduling and payment processing. This was difficult for Bhaktivedanta to keep track of information about patients and payment details.

MocDoc helped Bhaktivedanta by providing a payment gateway for the patients through which they were able to make payments and Bhaktivedanta found it easy to manage patients' transaction details. Even MocDoc allowed the patients to make multiple appointments and at the same time maintain privacy in the transaction.

Benefits :

• Appointments are made easier by patients from anywhere

• Human-Error is completely removed

• Payments were made much easier and more secure by patients

• Problems with the administration were completely restored by MocDoc

• MIS Reports for OP Management and hospital Management were implemented to track doctors and patients.

• Both patients and the Hospital gained satisfaction in using MocDoc HMS

Result:

By using MocDoc HMS Bhaktivedanta Hospital has improved its appointment and scheduling operations. We also helped them resolve their minor and major problems among patients with the help of our trained team. Thus in a world full of competition, MocDoc always pursues to attain Customer satisfaction.

The famous Kaiser Permanente installed the nation's significant and all-inclusive EHR (Electronic Health Record) before a decade. The decision was taken together by the medical groups and the health plans, implementing it was extortionate as well as arduous because of the larger size of the Organization.

Motivating and training staffs and physicians, many lives are saved with the combination of an integrated medical care delivery system and data analytics.

Few clinicians have the right to access the All-inclusive Electronic Health Record which indulges every medical information of the patient and also lets you know about the potential medical errors and care gaps before it go viral across the globe.

Integrating them was tedious as well as expensive, but this is the right way to maximize the care provided to the patients around. Here are a few lessons popped out below regarding the experience in the EHR for the investments as well as for other health systems.

Make the EHR All-Inclusive:

The next step in EHR is to hire individual preferences for separate specialties to get benefits with the physician acceptance. For example, every clinician made use of the document to identify the patient's problem apart from analyzing a single body diagram. Each specialty has its description; as a result, the primary care clinicians reviewed and submitted two separate set of their analysis.

When considering the EHR, they derive the entire information provided, and all patients get benefited through the information sharing across different specialties rather than going through the complete documentation. The complete EHR incorporates with the patient's totality and then communicates their entire information to all clinicians who take care of them, unlike the other office-based stand-alone systems.

If all clinicians receive the same data, they can easily find out the problems and rectify them regardless of if they work in any specialty departments.

Acquire Clinicians Onboard:

Most of the large multispecialty hospital medical groups are paid only on an annual basis, and this is one of the biggest challenges every clinician face with the EHR adoption. At present, most EHRs designed to code and bill instead of the clinical practices, this makes the clinicians slow down and also results in fewer patients care.

The experience was completely different, and the clinicians received data from the EHR cumbersome, which helped the physicians to identify the advantages and disadvantages of the patients. They can easily have access to studies apart from searching for the best radiologic studies.

The clinicians found difficulties regarding the added time that requires to study the new system, so the plan got changed and focussed on reducing the schedule by half during the phase of implementation. By doing so, many of the physicians found many advantages which lead to exposure.

Build Trust:

Physicians need to trust their leaders for the successful operation change, and this leads the process to gain the physician trust.

Keep in mind the other Employees who use EHR system.

Medical assistants use EHR more on their work, they do not need more documentation, and they can make use of the system to check out the clinical benefits.

When a patient visits the hospital, they make use of the EHR system to look for the preventive care gaps and address them correctly. For example, if a lady was overdue for a blood cancer screening, they call the GYN/OB for scheduling an appointment, this makes them recognize the medical assistant and the contribution they made.

Offering Ongoing Technical Support 24./7

If people use new technology, they need instant help if they got any queries on using them. To perform the instant support, there is on-site and immediate technical assistance to the users, and this is the right thing to make use of the EHR system while preparing for any training classes or other live settings.

In the starting weeks of performing live in any medical center or other specific departments, clinicians who already implemented the system application successfully in any different location can act as a consulting expert and make them available to the clinician's colleagues. It also incorporated additional IT staffs so that providing consultative support for the users are done efficiently and immediately following the implementations.  

EHR implementation should be a capital program, and you invest more and also achieve the ROI (Return on Investment) at the right time. Once after the execution, the EHR system allows clinicians to treat their patients in hospitals, offices, emergency departments, and other areas faster than the past.

The comprehensiveness of the EHR data helps in facilitating the total work of data analytics, best practice evolutions and the effort put for implementing the EHR system allows patients to avoid many complications from various deadly chronic diseases.

Make sure you follow the above things if you are ready to implement Electronic Health records in your hospital.

To know more about MocDoc HMS Click Here

HMS covers three aspects of managing the hospital; they are Operational, Financial, and Clinical Aspects. If you look at the Doctor Management System, most of the software covers only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. When evaluating HMS software, hospitals give much importance to operational and financial aspects and less importance to clinical records.

This blog discusses the importance of focusing on clinical records, otherwise known as Electronic Medical Records (EMR) in HMS.

What is EMR?

EMR is called Electronic Medical Records (EMR), which include information regarding the patient's medical history and treatment as discrete medical practices possess them.

When considering individual patients, the EMR will include information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc. 

EMR constitutes different characteristics considering the medical practices, which include their functioning system to all other medical care procedures.

Apart from the benefits of the software platform, the Electronic Medical Record Systems also provides much other prominent information for care.

Coordination procedures connecting reception information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.  

Benefits of EMR for the Medical Practice

Below are some of the advantages of Electronic Medical Records to Medical Practices.

• Capable of quickly transferring patient information from one department to the other.
• The digital record environment helps to save much space.
• Through EMR, you can quickly enhance the number of patients for improved productivity and workflow of the patients daily.
• Medical practice with reduced errors leads to a vast improvement in patient care and result management.
• The operational cost is much reduced with EMR, especially for expenses made for overtime labor and transcription services.
• With EMR, electronic medical records can be customized and are scalable.
• The capability of providing advanced clinical documentation and e-prescribing. 
• The efficient and accurate process of billing with their advanced healthcare practices.

What Benefits does EMR provide for the Patients?

• Improvement in Patient Treatment and other Diagnoses of diseases.
• 
  
• Rapid decision-making responses and patient care from different medical professionals assigned to individual patients. No chances for significant errors in a patient health record.

What are the Essential Core Capabilities of the EHR?

The Electronic Medical System indulges seven different core capabilities, namely.

Health Information and Data:

With EHR, you can quickly access essential information about the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc., which provides a clear idea for the custodian or minder to decide on the treatments promptly.

Result Management:

People who take care of the patients are provided with multiple settings regarding patient care. This will undoubtedly improve the effectiveness of the care and safety of the patients reliably through quick access to past and new test results.

Decision Support:

The computerized EMR system makes use of Prompts, reminders, and alerts for various benefits like providing complementary clinical practices with improved compliances, possibilities of regular screenings, and capability of taking other vital methods, natural treatment, and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.

Electronic Connectivity and Communication:

Improved care continuity, enhanced timeliness of the treatment and diagnosis of diseases, reduced events frequency, etc., are some of the critical benefits of the Electronic Medical System for secure, efficient, and accessible communication between patients and providers.

Patient Support:

The various tools provided for the patients, like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc., help to keep their diabetes and other chronic diseases under control.

Reporting:

Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reasons 90% of clinicians choose EHR is their reduced human errors.

As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions. By doing so, they can calculate the patient's body conditions efficiently. E.g., if nurses and physicians have every minute detail regarding their patient's history at their fingertips, there might be no massive chances for critical care and emergency treatment.

The detailed history of the patients will help in finding a new healthcare provider through the patient's current health state and the medical record. They also support exchanging patient information with healthcare facilities if the patients have not requested them.

Integration

Electronic medical record (EMR) is not a standalone system. Instead, it is a complete ecosystem with several integrations, making it a holistic solution for the prevention, diagnosis, treatment, care, and management of medical conditions.

To learn more about the MocDoc Healthcare System.