Imagine the following scenarios: 

  • An electrocardiogram necklace that helps the physician track the patient’s health. 

  • A chip in a pill is used for sending data to a web portal from the body and also the capability of your doctor to check the patient’s treatment progress. 

  • A fetal monitoring device that observes the women remotely with pregnancies of higher risks. 

The above are some of the visuals which can happen in the future of Healthcare and medicine. These types of unsetting technologies are redefining the patient experience and transforming outcomes in the clinics of the healthcare industry. Different data points show this effective modification. The life expectancy has increased to 60 years from 30 years between 1800 and 2000 at 1.5 years average rate per decade. The likelihood has now expected to be 90 years by the end of 2020 and at a 15 years per decade average or 10 times faster than that and this is what we call a Patient centricity world. In this blog, we will check out patient-centricity in-depth and how technology is used to enhance them. 


What is Patient Centricity?

There are three significant aspects when it comes to defining patient centricity. Let’s check them below. 

Making use of patient data efficiently for better treatment, monitoring, diagnosis, and R&D. At present, the evidence in the real world is reliably becoming significant, especially in the FDA providing new drug approvals. Correspondingly, the CMS (Centers for Medicare and Medicaid Services) is increasingly accomplishing providers to prefer measures and address outcome data via the execution of the meaningful use regime. 

Patient Centricity also deals with improving patient experience and engagement to mold them into active attendants in every decision that is care-related and also enhances the excellent patient experience. The trend has now moved to human clinical trials, especially during the drug development’s advanced stages to engage patients actively. 

Patient Centricity helps to enhance the outcome of the patient by shifting the focus to a population health management approach to individual encountering that targets interferences on particular cohorts and holistically at the patient risk. 

Digital technologies can be influenced by Healthcare Software and Life science organization to allow patient centricity in a way that creates excellent health outcomes, transform the patient experience, and the boom line, and also boost customer loyalty. 


Data encourages Customer Insights: 

Enhancing the patient experience takes more time than expanding technologies and also needs data-driven insights. Data is the only fuel that powers an enterprise’s patient-centric strategies. Device data, inventory data, customer data, systems data, etc. offer a 360-degree view which forms the substratum of patient-centric decision-making, sound, and process optimization. 

The ability to define more information and in-depth insight is vital for discerning the health journey of the patient and developing outstanding experiences. When you apply AI to the data wealth, Healthcare and life science organizations can expand their understanding of the expectations and experiences of the patient. With this knowledge, they can enhance app features and interfaces, offer customized and individualized experiences, and streamline the process at every point along the journey of the patient. 


The combination is Key: 

All the technologies and digital data in the world will do little to enhance the experience of the patient in case they do not work in concerts. There is an entirely expandable digital platform that supports the complete journey of the patient, and this is mandatory to offer an outstanding experience. 

Adequate healthcare and life sciences amid digital platforms are rooted in a simple, user-friendly, and intuitive design which makes it easy for both healthcare professionals and patients to communicate, share, and access data along with various systems and also initiate actions. These management tools and platforms that include automation enable healthcare and life science enterprises to influence athletic abilities across the enterprises. 

Support staff and clinicians can communicate with patients and colleagues in real-time and remotely, the people in the group can reply to the requirements, collaborate rapidly on new services and products, and enterprises can more rapidly take the opportunities advantages. 

The healthcare and life science system which efficiently utilizes digital technologies and data to enhance the experience of the patient is OSF Healthcare which analyzes and expands internal and external social, financial, clinical, and operational data to improve the organization and patients. This information is daily updated, enabling OSF to execute new processes and monitor real-time bed availability. 

The truth is that OSF can enhance capacity management and efficiency, decrease readmissions by offering physicians a readmission risk score of their people each day, and also gain the insight advantages coming to the system, allowing rapid discussions that focus on the patient requirements. 


Bottom Line: 

To achieve strong patient-centricity, Healthcare and life science need to expand digital tools and platforms in a way that enhances processes and people to deliver the best goals as per the customer requirements. The technology is required to function as the best part of this type by connecting customer knowledge, facilitating data collection, empowering responsiveness, innovation, and more. It can also play an essential role in operationalizing feedback and measuring performance to make sure the strategies in customer-centric approaches are on track and also can be adapted continually to deliver new value. 

By exploring the unique customer experience and organizing processes, technology, and teams to deliver on the vision consistently, different health enterprises can lead in the present patient-driven market successfully. 

To know More Visit The Complete Digital Healthcare Solution MocDoc.




Request for HMS/LIMS free demo

Related Articles




How could healthcare solutions be investments? Well, investments are about profitable returns but in any form. Along with automating the workflow patterns, healthcare solutions also connect you with your patients effectively, for instance, sending healthcare tips or sending appointment reminders via email and SMS, benefitting not only the organization but also patients. They have made work easier to handle all along the workflow, increasing productivity and patient satisfaction.

Here's how healthcare solutions benefit the end-users...


Healthcare Solutions for the front desk:

From tele-appointment to billing, the front desk is the busiest area, with piles of work accumulating every minute. Here is how healthcare solutions have made it possible for them to break down tasks and work more efficiently.

Appointment management:

Create patient IDs and schedule appointments in a snap with automated steps. With appointment calendars designed for the front desk, stay posted with all the appointments falling for the day or week later and send patients automated messages on their upcoming appointments. 

Billing Management:

Let your patients do some billing. With latest healthcare software allows your patients to pay you online via patient apps, where they can view treatment summaries, and insurance plans or book video consultation appointments and make payments.


Healthcare Solutions for Doctors:

Doctors are the principal end-users of healthcare solutions. These solutions keep doctors from doing those repetitive, tedious tasks with their automated functions, eventually reducing stress for them.

Patient charts:

Wouldn't it be such a time saver to be served all the information you need right at your desk? Have all the patient information you need like, history, allergies, past surgeries, treatment, medication, etc., on a snap. 

Cross communication:

Share patients' electronic health records with patients themselves or other departments right from your desk! With all the medicines updated in these systems, select the medicines and send e-prescriptions to your patients and pharmacy. Go paperless, and reduce manual work.


Healthcare Solutions for Frontline Workers:

Taking care of so many things at once, it's a tough job that nurses do! Here's how healthcare solutions help nurses balance their work and be a perfectionist.

OT and post OT scenarios:

From arranging everything required in OT to timely checkups and providing prescribed medications post-OT, nurses take extensive care of the patients. With access to patient healthcare records, nurses can be prepared with the procedures and every individual patient's requirements for the day. 

User Interface:

Healthcare software has an easy-to-understand user interface allowing nurses to complete tasks right from one place. Along with accessing patient health records, nurses can send e-prescriptions to the pharmacy, access patient test records from laboratories for procedures, and update the amount of inventory available.


Healthcare Solutions for Owners:

Owners ensure the smooth and progressive running of the organization. They are more concerned about the quality of experience, costs, and revenue. Now, how are healthcare solutions an investment for them?

Cost and Revenue:

Most healthcare software has real-time analytical dashboards showing weekly, monthly, half-yearly, or even yearly performance and revenue of the organizations in a snap of the fingers. These features help in quick decision-making and dissolve the need for a special team to combine data.

Efficiency:

By implementing healthcare software, considerable parts of the workflow get automated, reducing stress in work, chances of manual error, and patient turnaround time.  With lesser weight, employees tend to work seamlessly faster, and clearer, and attend to patients better.


With the increase in data in the healthcare industry, it's easy for organizations to get chaotic if data is not arranged, secured, and handled properly. Healthcare solutions do not just benefit one division of the hospital/clinic but all the divisions and make data management easy. The various advanced features and modules make sure all the activities are seamlessly carried out, making work easier and less stressful, check out how you can successfully implement a healthcare solution to your organisation!




Healthcare solutions: An inves...

How could healthcare solutions be i.....  Read more


The healthcare industry has started to see considerable changes in the past few years. From cancer and chronic diseases to risk assessment and radiology, there are multiple opportunities to influence technology. It is used to implement more effective, impactful, and precise interferences at the right moment in taking care of the patients.


Artificial Intelligence acts as the central aspect, which drives enhancement across patient care. AI provides many advantages over other clinical decision-making techniques and traditional analytics. Getting to know algorithms can become more accurate and precise. It is because they allow humans to gain insights into diagnostics, and interact with training data, treatment variability, care processes, and patient outcomes.


8 Ways AI Impacts Healthcare:

Proceed below to find out some practical ways in which AI changes the healthcare industry.


1. Integrating Machine and Mind using Brain-Computer medium:

Utilizing systems to collaborate is not a unique idea. However making direct communication between humans and technology without any requirements for monitors, mice, and keyboards is considered to be an essential area of research with a significant application for several patients.

Trauma and Neurological diseases to the nervous system may take away the abilities of patients like moving, interacting, and speaking meaningfully with the surroundings of people. BCIs (Brain-Computer mediums backed by AI can restore the primary experiences.

It's easy to decode the activities of the neural system affiliated with the purposive moment of one by utilizing AI and BCI. We can enable the person to collaborate the same way as different people work four to five times across the morning course. The communications are processed with the phone, computer, tablet, or using other universal communication technology. The medium of Brain-Computer helps to increase the quality of patient life with locked-in syndrome, strokes, ALS, spinal cord injuries, and more.


2. Producing the next generation of tools in Radiology:

The images of Radiology acquired by X-rays, CT scanners, and MRI machines provide non-intrusive reflectivity into the human body's inner workings. But many processes in diagnosing depend on the biopsies' physical tissue samples, which carry a risk that includes the infection potential.

According to experts, AI helps the next generation of tools in Radiology that are detailed and accurate to rebuild the requirements for tissue samples. Providers also can target the treatments and define the cancer aggressiveness appropriately. AI helps to make use of virtual biopsies and progress the intuitive field of radiomics that deal with utilizing image-based algorithms to represent the tumors' genetic properties and phenotypes.


3. Extending access to care in developing or underserved regions:

The lack of professional healthcare providers like radiologists and ultrasound technicians can constrain access to critical care in developing nations across the globe. AI enables mitigating the cause of a severe deficit of professional clinical staff by handling different duties that are provided to humans.


4. Decreasing the problems of using Electronic Health Records:

Electronic Health Record has a significant role in the industry of healthcare journey into digital recording. However, the switch comes with numerous issues affiliated with user burnout, endless documentation, and cognitive overload. The developers of Electronic Medical Records are now making use of Artificial Intelligence to develop more new interfaces. It also automates several processes in a routine which consumes the user's time.

All users spend their time on three crucial processes, namely sorting through the right thing, order entry, and clinical documentation. Dictation and voice recognition help to enhance the process of clinical documents, but NLP (Natural Language Processing) tools are not suitable for it. AI also helps to take care of routine requests like result notifications, and medication refills from the inbox. It also enables to make use of the tasks that severely need the attention of the client.


5. Comprising the Antibiotic Resistance risks:

Antibiotic Resistance is a threat that grows huge across the globe due to the overuse of drugs. Multi-drug resistance organisms can make a massive change in the hospital setting and also claim various numbers of lives every year.

Electronic Health Record information can help in highlighting the patient's problems and identifying the patterns in infection before they develop to show symptoms. Influencing AI and machine learning tools to drive all these analytics can create more accurate, faster alerts, and also improve their accuracy for healthcare providers.


6. Make accurate analytics for Pathology images:

According to Jeffrey Golden, Professor of Pathology at HMS and MD, Chair of the Pathology Department at BWH and Pathologist acts as the crucial diagnostic data source for providers across the care delivery spectrum.

70% of all healthcare decisions depend on the pathology results. AI also enhances productivity by finding out the features of interest in slides. AI is capable of screening through the slides and then directed to the right path to look, so it's easy to assess what is significant. It helps to enhance the effectiveness of the pathologist's use and improve the time value they spend on every case.


7. Admitting Intelligence to Machines and Medical Devices:

Smart devices provide everything from the refrigerator to real-time video to cars, which can detect when the driver gets distracted. Smart devices are essential for taking care of the patients in the ICU.

Artificial Intelligence helps to improve the ability to suggest Sepsis, identify degradation, and sense the complication development. The reason is that it can enhance the outcome significantly. It also decreases the cost related to penalties in clinic-obtained conditions. Making use of intelligent algorithms in smart devices can reduce problems for physicians and doctors while making sure that patients receive care at the right time possible.


8. Progress Immunotherapy usage for the treatment of cancer:

Immunotherapy is considered to be the critical avenue for cancer treatment. The therapy makes use of the immune system in the body to attack malice. In this case, patients can beat difficult tumors. The fact is that fewer patients get the advantage of immunotherapy. Oncologists do not have a reliable and precise method for recognizing which patient can gain with this immunotherapy. The algorithms of Machine learning and their ability to utilize different datasets illuminate unique options for exploiting therapies for a single genetic makeup.


Bottom Line:

Apart from the above impacts, there are several factors like

· Utilizing EHR as a precision risk predictor,

· Taking care of the patient's health through personal devices and wearable,

· Turning smartphone selfies into a robust and useful diagnostic tool,

· Making clinical decisions using AI is one of them that can change the healthcare industry.

Empowering a new generation of systems and tools to make doctors more effective when delivering care, aware of nuances, and more likely to get rid of the problems. AI plays a vital role in bringing different breakthroughs in caring for patients and also in clinical quality

How Artificial intelligence wi...

The healthcare industry has started to see conside.....  Read more


Universal health care is a hot topic for discussion these days, with people arguing for and against it. While proponents of the system argue that it is the right of every human being, opponents argue that it may not be economically feasible, and may harm a lot more people than it will help. The issue is much more complicated by the fact that there is no one system in the world that is adopted by all the countries that currently has universal healthcare, and therefore it becomes difficult to gauge its success across the world. Let us try to break this complex issue to gain a better understanding of the system, and form informed opinions.

Universal health care is a system that ensures all the people in a region or a country gets healthcare without affecting their financial status.  According to WHO Universal health coverage (UHC) means that all people and communities can use the promotive, preventive, curative, rehabilitative and palliative health services they need, of sufficient quality to be effective, while also ensuring that the use of these services does not expose the user to financial hardship. In practice, this does not mean that everyone has insurance coverage or that all medical issues are covered by the insurance, it just means that everyone has access to healthcare.

Universal healthcare first started in Germany in 1883 with the sickness insurance law, which mandated industrial employers to provide insurance for their workers using funds made from deductions in employee wages and from employer contributions. By 1930s, almost all of western and central Europe had similar systems in place. Currently, of the 33 developed countries, all of them except the USA has universal healthcare.

Implementation strategies

Even though the definition of universal healthcare is uniform throughout the world, the implementation strategies used in different countries are very diverse and difficult to classify. Each of these systems are linked with the governing systems and the laws and regulations of that country, and therefore may even differ in different parts of a single country, as in the different provinces of Canada, where each province has reasons to determine what is considered essential, and where, how and who should provide the services.

In some cases, the government pays for healthcare from a single fund. In some countries like Canada, this would mean that the government pays private organizations which in turn provide healthcare to its public, while in countries like the United Kingdom, the government maintains a healthcare system, owning healthcare resources and employing healthcare professionals. Such systems are referred to as single-payer systems, which means that the fund for the system is managed directly by the government or a government regulated agency. In such a system, the entire population is brought together under a single health risk pool, and one set of standards for services offered, and the cost for these services. Generally, the idea is that the high healthcare costs that arise from the sicker section of the population are balanced by the low healthcare costs for the healthy section of the population.

In a multi-payer system, the medical costs are paid for by multiple entities, which may include the person or their family, their employer, and the government. Countries like Germany follow a multi-payer system, with a statutory health insurance, and private health insurance. Compared to single-payer systems, multi-payer systems provide more options to the patients, and are generally difficult for the governments to exploit, but falls below in terms of healthcare equity, risk pooling, and negotiations. Multi-payer systems are also associated with higher administrative costs.

In some countries like Switzerland and Germany, universal healthcare is enforced by legislation. In Switzerland, there are no free state-provided health services, but private health insurance is compulsory for all persons residing in Switzerland (within three months of taking up residence or being born in the country). Swiss are required to purchase basic health insurance, which covers a range of treatments detailed in the Swiss Federal Law on Health Insurance. It is therefore the same throughout the country and avoids double standards in healthcare. Insurers are required to offer this basic insurance to everyone, regardless of age or medical condition.

The advantage of universal healthcare is that everyone gets medical coverage, no matter how poor they are, and everyone gets the same standard of care. Various studies have shown that universal healthcare has lead to healthier populations, with lower infant mortality rates and improved life expectancy. Universal healthcare is also associated with improved economic well being of the population. In Thailand within ten years of the implementation of Universal Health Scheme, the catastrophic healthcare expenditure in the poorest households fell from 6.8% to 2.8%. In Mexico, impoverishment from health expenditure fell from 3.3% in 2001 to 0.8% in 2010, with the implementation of a national protection programme called Seguro Popular, funded by general taxation and modest contributions from richer households.

Implementation of universal healthcare is complicated with a lot of difficult choices. The healthy section of the population ends up paying for the sicker section of the society, the money which may well be spent on economically better ventures, which will improve the quality of life for everyone. Universal healthcare may end up crippling the economy and may even lead to poor quality of healthcare, as doctors have more incentive for treating more patients, but less for treating fewer patients with more care. People may also be less careful of their health and can lead to less healthy choices if they don’t have the incentive to stay healthy.

So the debate on whether universal healthcare is good or bad, essentially is a debate on how to achieve universal healthcare - should it be done by implementing laws and regulations specifically for universal healthcare, or should we do it improve the overall standard of living that access to healthcare is not a problem for anyone.  

The success of a universal healthcare system will depend on how it is implemented, and choices have to be made based on the size of the population, the economic well-being of the population, the available funding and the fine balance between the choice similar to as mentioned above.

Universal healthcare - let’s...

Universal health care is a hot topic for discussio.....  Read more



Leveraging telemedicine to profitable practice helps in enhancing patient retention, increasing revenue, and delighting your office staff. The advantages can be quickly gained through the option of telemedicine. 

Powerful financial incentives for the providers and intense consumer requirements for the service are the two critical things that drive the sharp spike in the field of telemedicine technology. 

Both private payers and legislatures are allowing the arise of telemedicine by representing parity laws and policies in telehealth. They identify the requirements to expand access to care while leveraging healthcare resources effectively.


How do make use of telemedicine to improve profitability?

There are many reasons to list why influencing telemedicine can bring more profit to you. In this blog, let's check out a few steps that can be used for influencing telemedicine into a more profitable practice.


Hold your current patients and amuse them:

There are numerous healthcare options available than before for the patients to choose from. There are a different number of urgent care facilities, retail-based walk-in clinics, and thousands of online opportunities. These variations to in-office care are prominent with patients, especially for regular issues like flu, skin conditions, other ailments, colds, UTIs, and more as they are inexpensive, quick, and convenient. The practices which provide video visits provide the patient with the essential benefits of seeing their routine provider, with the added convenience that telemedicine brings. 


Decrease No-Shows and Cancellations: 

Practice profitability is hard when any of the appointments are missed. They are also bad when considering the outcomes of patient health. A good number of the reasons why people cancel or show up at the last minute are withdrawn by telemedicine. Patients need not consider taking time off work, transportation, or arranging for childcare. 


Grab good patient outcomes: 

It's easy for patients to follow up on the next visit through the recommendation process in telemedicine. They are an accurate tool for lifestyle coaching, post-hospitalization care, and medication management. Compliance and increased patient management system lead to smaller unnecessary complications as well as help in better case management. 


Make a profit with telephone calls:

Most of the payers do not compensate for the provider's telephone but rather only follow-up calls. Few conversations like medication checks and reviewing test results will not be paid if it's done over the phone. Most of the exchanges become counterpoised by adding videos. Making use of the video also makes these relevant encounters and make them understandable to the patients. 


See More patients: 

In-office care is not much effective when compared with online visits using telemedicine. Practices that influence video will see several patients every day with identical providers. Most countries and states need insurers to compensate providers for visiting telehealth at an equal rate similar to in-office care. It's also recognized that most of the insurers follow this set of rules in the states that do not need it. It indicates that most of the visits are performed every day or week, and this can have a substantial impact on the profit and revenue along with the added cost. 


Enjoy an excellent Life Balance/Work:

May practices that provide visits through video find that the reliability it offers has a full impact on well being of the provider. Few of them prefer to move some appointments to the weekend or work from home for a few hours. The providers are provided a chance of enjoyment to take care of their tasks during the workweek, and the patients also appreciate the prospect to get attention outside of regular hours in the business. There is no extra office expense if there are hours extended or else the visit can happen from anywhere. 


Boost employee satisfaction:

Video visits are mostly preferred by medical office workers as they make the office run flexibly and smoothly. They also alleviate a few administrative works by making every patient come to their office. The waiting rooms are quieted and less crowded with fewer patients in the office, and there is not much risk of grabbing the illness from the already present patients. This extra time provides extra office staff to work on the practices and strategies at work. The team also gets an advantage when the practice is growing or gaining more profit. 


Video technology can be the best game-changer in the coming years, which implementing an efficient program. Office workers, providers, and patients all win when the practice of telemedicine is thoughtfully applied with the right education and technology.


For More Information Visit MocDoc Digital Healthcare Solutions.


How to leverage telemedicine t...

Leveraging telemedicine to profitable practice hel.....  Read more