Introduction:

Orbito Asia Labs and Scans is a comprehensive healthcare facility for imaging and diagnostic purposes. It contains the latest infrastructure with the best medical facilities operated by experienced and certified lab technicians with support staff. They strive to provide ultimate diagnostic services to their patients at an affordable price. They operate in about 20 locations and also have many processing centers across Tamilnadu and Bangalore.

Overview:

The main reason why Orbito Asia approached MocDoc was to manage multiple collection centers in different areas, also to keep track of samples and information about the patients, since they were using offline software these operations were not possible. MocDoc LIMS provided them with the best solutions for their problems and proved to be a handy software for managing multiple lab centers.

Challenges & Solutions:

MocDoc has always produced masterly solutions to many problems arising in the healthcare industry. Here is a list of problems Orbito Asia faced and its solutions,

Adapting to technology

Orbito Asia was handling their entire management process with offline software. As the magnitude of their labs kept increasing they opted to go for online software to increase their scalability and for better automation. Ultimately a ﬁrm that prides itself in having the latest technology didn’t want an ofﬂine software to hinder its progress.

MocDoc provided them a fully integrated software known as MocDoc LIMS System which allowed them to work online also rectify all the problems that they were facing while using offline software.MocDoc LIMS also increased the data security of the patients by following a centralized data storage method(SaaS).

Managing multiple centers

Orbito Asia has multiple centers across Tamilnadu so they needed proper software to organize their centers and track samples. They also needed solutions for organizing their tie-ups with other labs for B2B modules. So they eventually needed online software to perform multi-center organizing and sample tracking efficiently.

MocDoc resolved all their problems by providing them with fully integrated software which helped them to carry out their expansions in multiple locations, and also delivered propitious results in sample tracking and managing B2B’s with which Orbito Asia has collaborated.

Avoiding duplicate registrations

Orbito Asia was following a manual entry of information regarding patient details, sample information, and center details in their previous offline software this created a situation of having duplicate entries. Also, offline software didn’t have the features to stay connected with multiple locations.

MocDoc approached them with deft solutions to rectify all the problems they previously faced. Our software supported Orbito Asia to collect all information about patients and Centers in a secure and organized manner, after which Orbito Asia has shown rapidly reduced errors in data collection and duplicate entries.

Tracking samples and result collaboration

Results for tests in Orbito Asia labs were often delayed due to a lack of features in their offline software for sample tracking, also they were facing some difﬁculties in tracking the revenue of their centers, outsourcing details, and their payment methods which led to a major problem in maintaining track records about company expenditures.

MocDoc provided them with a Home Collection application which precisely helped them to correct the problems in sample tracking and also helped them to reduce the turnaround time for collecting test results. For managing B2B relations MocDoc software allows them to easily track their invoices and pending payments since MocDoc is an online SaaS software we provide all results instantly without any delay.

Sending real-time updates using multimedia

Orbito Asia labs had to send regular updates to all the partner labs, marketing executives, and the patients who visit their lab. Due to the lack of a bulk messaging facility, these updates were given in the form of individual messages and emails causing a heavy workload and at times erroneous conveyance of messages.

With the help of MocDoc LIMS OrbitoAsia was able to send real-time updates of test results to the patient and also information was conveyed easily to marketing executives without any delay. The additional feature of using our software as it allows labs to also send bulk messages to their patients reducing the workload drastically.

Ultimate benefits

OrbitoAsia was able to efficiently maintain multiple Centers.
Managing and tracking samples was much easier in MocDoc LIMS.
Consistent Real-time accurate results are an added advantage.
OrbitoAsia was able to send bulk messages and e-mails also they were able to maintain Data privacy.
Reduced workload and improved efficiency in providing propitious results.

Growth outcome

Orbito Asia has gained more than 70% of customer satisfaction this year. MocDoc LIMS Software simplified its entire process through its integrated scalable solutions. OrbitoAsia evaluated 100’s software and in that, they selected MocDoc software mainly for these three reasons,

Ease of use
Best Support services
Budget-Friendly Software

Request for HMS/LIMS free demo

Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality.

LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive.

Advantages of the cloud-based LIMS:

Integration, upgrades & implementation of the on-premise system indicate that the in-house IT workers have less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case you move to a SaaS LIMS.

Rapid LIMS implementation:

You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.

Scalability:

Online-based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.

Accessibility and Collaboration:

Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.

Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.

Levels the playing field:

An online-based LIMS System enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.

Decreased costs:

By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations that are required to keep your company competitive.

Automatic Software Updates:

When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories that add business value.

Disaster Recovery and Backup services:

Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.

Why is cloud-based LIMS the best option for your laboratory?

When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.

Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.

Security:

You rely on the company to secure your sensitive data when it moves to the cloud and when you work with SaaS LIMS. Most of the providers in the cloud perform an excellent job of offering a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.

Validation:

The vital responsibility for regulatory compliance always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.

Integration:

You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.

Service level agreement:

It's essential to create an SLA with your vendors that addresses any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.

Hosting options:

Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.

Data integrity and audit trails:

An audit trail is vital to address various concerns of data integrities, both from product quality and regulatory perspectives. You also need to ensure that your LIMS online-based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.

Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises require the best value from laboratory information management to new SaaS approaches.

Why only online-based LIMS wil...

Every modern industry laboratories are under inten.....

Keeping up with the fast-evolving world of trends means that smart work with innovation is required. Having a smart infrastructure built on informatics solutions can benefit the lab by implementing automation. Laboratory Information Management System (LIMS) is a critical part of the system to be incorporated in all functioning laboratories for better results. The LIMS of today has gone far beyond just sample management invoking functions like resource management, workflow management, and many more. By adhering to the National Accreditation Board for Testing & Calibration Laboratories (NABL) standards, labs can manage NABL quality indicators easily.

Quality control in Laboratory Information Management System (LIMS) Software:

Quality control in LIMS Software is the process of assurance of quality at every stage included in the automation system. It may also be called a statistical process used to evaluate the analytics produced in the patient’s results. The sampling of the product is continued after every successful stage until the end of the sample management process. Quality control is essential in LIMS used in clinical laboratories as the result cannot be tampered with. Quality control is done on three major factors in a clinical lab, which are:

Quality control on the sample
Quality control of the utilized equipment
Quality control for the process

For quality control of the sample, the result might either be quantitative or qualitative. This means that the result can either be a number count (hemoglobin count in the blood) or can define if the test result is positive or negative or can be limited to a few different values alone.

Quality control checks on the equipment or instrument are used to validate whether the instrument is operating within pre-defined specifications, inferring that patient test results are reliable. Once this validation is completed, the result of the patient can be used for further diagnosis.

Sample management:

Sample management is the primary process of a LIMS system. Any QC lab needs to analyze many kinds of samples depending on the industry of the laboratory. Our QC laboratory helps in the analyses of samples in a unique and distinct method. We have the following salient features for sample management:

Single-sample management and multi-sample management by using templated management techniques.
Sample recognition field that can easily identify the sample and log in the details, minimizing manual data entry.
Barcoded labels for sample tracking.
Implemented workflow automation features for reduced confusion and increased productivity.

Preparation and Method Execution:

We have predefined execution methods for sample tracking, analysis of tracking response, complaint reception, reducing the dead time, and overall increasing the efficiency of our system.
Special features for execution such as content uniformity, dissolution, stability, etc.
Strict preparation and method execution policies like standardization, tracking of reagents, control of the environment, trainees, and equipment analysis.

Report Management:

We understand the importance of report generation and sensitivity in handling the report data. Hence we have assembled the following features for report management:

Instant visualization of any abnormal notifications.
Configurable testing methodologies and calculation techniques for managing high variant products.
Multiple level approvals with comment entries for sensitive results.

Specialized Reporting:

Flexible facilities that are fully configurable to the product and customer level including layout, content, units, significant digits, etc.
Bi-directional integration with SAP-QM or SAP Batches for finished product testing. Interfaces to other ERP/MES systems are available.
Streamlined delivery of event notifications and results to end-users via e-mail, fax, etc.

Decision Support:

The documents like SOP, analytical, maintenance, etc. are version-controlled for ISO standard compliance.

Features:

As important as quality control is in laboratories, so is analyzing the proper features best suited for every laboratory and making use of them appropriately. Some important Quality control features are as follows:

Latest and updated versions of specifications are available on request.
Multi-level product specification management is made with controlled releases.
Sample management, sample storage, and reserve management are all done with accuracy.
Sample planning with the batch-wise process and test plan management is done.
Templated sample management by templating the sample at registration is effectively carried out for sample tracking.
Quality control is done at multi-level, multi-departmental, and multi-premises.
Workflow management with work schedule according to work plan for analysts and instruments alike.
Accuracy in result capture and OOT management.
Quality control on instruments by instrument calibration and regular maintenance scheduled at different time intervals with a proper update on status lock for instruments.
Training on the new releases and sample management for every instrument is carried out for every lab personnel
Any deviations from the original workflow are promptly recorded and validated.
Stability in the study module is maintained.

LIMS System quality control process allows managing the data of products, samples, and instruments alike regularly by monitoring at various levels. This ensures that quality can be monitored and, if necessary, actions to improve quality.

Using LIMS for Quality Control...

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Laboratory Information Management System is an extensive solution, designed to cater for the needs of the medical testing labs, and facilitates seamless monitoring of the lab’s operations by streamlining the processes.

The demand for medical lab services is high and keeps increasing with time, which makes it critical to ensure efficient and high-quality customer service. A sample management system is required to handle this necessity. An appropriate Sample Tracking system guides a medical examiner in streamlining the sample lifecycle, monitoring and operating the laboratory processes, with its comprehensive overview of the test sample. This ensures that nothing is overlooked, from sample collection to movement, to arriving at the test results, by tracking the entire workflow and recording the status.

MocDoc’s reliable laboratory management software performs the sample tracking task, maintaining quality standards and also helping to improve operational efficiency.

The Sample Lifecycle:

The Sample Lifecycle is an integral part of laboratory operations and encompasses three distinct phases: Pre-Analytical, Analytical and Post-Analytical. Managing the sample lifecycle effectively is essential to ensure accurate results and avoid any leaks or errors due to poor sample management.

● Pre-Analytical phase: The Pre-Analytical phase begins when a test order is placed and the sample is collected. The sample goes through the process of accession, where it is acknowledged or rejected for testing. If the sample is accepted, it is then segregated based on the type of sample and the department

● Analytical phase: The Analytical phase is a step of utmost importance, in the sample lifecycle, where the collected and segregated sample undergoes the ordered test and results are generated. In this phase, the laboratory staff will be responsible for selecting the appropriate test methods, preparing the samples, running the tests and ensuring that the recorded results are accurate, precise and consistent.

● Post-Analytical phase: The Post-Analytical phase is the final and crucial step in the sample lifecycle, where the test results are reviewed and verified for accuracy and completeness by a professional, such as a clinician or a doctor, and any necessary corrections or amendments are made. The final report is then generated and delivered to the patient.

The special features of the MocDoc LIMS Sample Tracking system:

Monitoring a sample’s progress throughout its lifecycle helps the professionals in managing the laboratory processes effectively, by analyzing the duration it spends in each department. This enables labs to maintain a satisfactory TAT consistently and also facilitates identifying the cause of any testing delay.

Sample Recieve Workflow:

The Sample Receive Workflow feature in MocDoc LIMS streamlines the process of receiving samples in a laboratory. Sometimes, the samples collected from the patient in the accession department may not reach the processing unit on time, hence it is important to track the sample's arrival time for maintaining allocation turnaround time. With a simple barcode scan, technicians can efficiently receive and track the sample's arrival time, ensuring that the testing process remains within the allocated turnaround time (TAT). This feature is essential for accurately monitoring the progress of samples and ensuring that the results are produced on time.

Staged Process Workflow:

The testing process carried out for a few samples may involve various stages such as cassette preparation, and specimen staining, before the final test results are obtained. These processes can vary depending on the type of test being conducted. It is crucial to monitor these processes to determine the current status of the sample and the time taken for each stage of processing.

This is accomplished with the "Staged Process Workflow" in MocDoc, which tracks the progress of each test at every process, keeping a record of the sample's journey from preparation to completion. The workflow also provides insights into the time taken for each intermediate stage. Customized workflows can be created for each test, based on its specific requirements.

With the advent of technology, the MocDoc LIMS System has made the process of tracking samples simpler. MocDoc's Sample Tracking module allows you to track the status of the samples throughout their lifecycle, from the time of collection to the time of archival, which in turn helps the labs maintain their brand reputation and service standards

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Laboratory Information Management System is .....

Effective Steps to Manage Laboratory Information Management System (LIMS) Software

Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized, and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of these are:

The data stored in the cloud are fully encrypted, hence 100% data safety.
Cost saving as there is no need for server maintenance.
With effective data recovery, any data loss can be reverted.
No manpower is required as everything is stored in the cloud, unlike physical servers.

Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:

Implement a Cloud-Based Service Desk:

The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the needs of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.

Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download reports through the website making them completely independent.

Ease of Mobility:

Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing in a mobile version of your laboratory’s website or even an App is a good idea.

You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions and increased patient satisfaction.

LIMS Software Staff Training:

It’s essential to train laboratory staff to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, departments wise, and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS-related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows, and reporting. Staff training in each department is very important for businesses to succeed.

Increase Speed of Operation:

LIMS Software, specifically designed for laboratory information management, plays a pivotal role in optimizing operations. With a focus on pathology lab software, LIMS efficiently monitors various aspects such as Sample monitoring, sample workflow processes, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over time. Through the analysis of these metrics, LIMS issues performance-based documents and develops standard quality indicators and key performance indicators, providing a comprehensive solution for laboratory management.

Additionally, Cloud-based LIS (Laboratory Information System) enhances the speed of laboratory operations. While technology facilitates remote meetings, Cloud-based LIS goes a step further by enabling access to data from any location, granting the user the necessary access rights. This feature ensures a swift exchange of information, contributing to an overall increase in the speed of laboratory operations. By seamlessly connecting personnel across different locations, the Cloud-based LIS becomes a valuable asset in streamlining workflows and promoting efficiency within the laboratory environment.

Ease up the Implementation Process and Quality Indicators:

The constant check of quality to ensure stability in business is a major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.

LIMS Software, specifically designed for laboratory information management, can efficiently monitor various aspects of laboratory operations such as Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period. The system analyzes these metrics to issue performance-based documents, and through the utilization of cloud technology, LIMS can develop standard quality indicators and key performance indicators.

By integrating a cloud-based LIMS System into your laboratory functions, you can optimize processes and identify areas for improvement. This innovative solution allows you to identify and understand your business metrics, paving the way for enhanced business optimization through the power of cloud technology. Whether it's managing sample workflows or evaluating consultant performance, the inclusion of LIMS Software, tailored for pathology lab software, brings a comprehensive and efficient approach to managing laboratory operations.

5 Effective Steps to Manage LI...

Effective Steps to Manage Laboratory Information M.....

MocDoc's Offerings

Lab Management System

Hopsital Management System

The Perfect Change, find how MocDoc LIMS created an impact at Orbito Asia

Published By Keerthivasan

Category LIMS

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