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Why use an integrated hospital management system?  

Published By Rithika S
 2021030815:40:30
Category HMS

What is an integrated hospital management system? How could it help the hospitals? 





There are multiple departments in hospitals that carry out numerous activities daily. There is a lot of communication that takes place and information to share between departments which are crucial and need to be stored in a system with a good user interface. Hospitals use heterogeneous management systems like appointment scheduling software, telemedicine software, diagnostic software, EHR software, billing software, and more. It's a tedious task to maintain all this software and make a single report from various collections. Now, this requires a huge team! But what if a single management system could replace these heterogeneous systems efficiently?

An integrated hospital management system is one such system. Like any other hospital management system, it does not just store information but also connects all the departments under a single interface. It supports the various departments of a hospital such as a laboratory, clinic, and pharmacy in a single interface, making it easy for the departments to interact and share patient information. 

Interoperability is the constant chain in any hospital as on average, a patient visiting a hospital engages at least with two departments. Well, taking the chain of interoperability digital with an integrated hospital management system will help the hospital attain efficiency in its core aspects. Here are a few points on how this helps the patients and the hospital.

  • Patients part:

    1. Appointment: Make appointment booking hassle-free by letting your patients book appointments online via the website/mobile app.
    2. On the dot: Share electronic patient records with departments or patients themselves in no time.
    3. Reduce no-shows: Send SMS or email reminders to your patients, reminding them of their upcoming appointments.
    4. Personalized: Send health tips or diet plans to your patients based on their health conditions.


    Hospitals part:

    1.  One for all: An integrated hospital management system will eradicate the need for different systems as it combines all the department modules.
    2.  Performance Report: Generate weekly, monthly, or yearly performance reports of the hospital in a snap of fingers (No! You don't need a team to do this.)
    3.  Reference: Makes it easy to manage and estimate referral payments to clinics and outsourced laboratory tests.
    4. Marketing: Conduct medical camps remotely with the help of offline camp management modules and let your patients know through email.

      Thus, integration is crucial between all the departments of the hospital owing to interoperability. Integration between the departments will take their communication on a digital pathway, making the hospital's workflow seamless and easy. Here are the various areas of integration regarding a hospital.

      Hospital-Laboratory: Have you ever had a phase where the laboratory used different software from that of the hospital? If yes, then you must know how time-consuming each process with the laboratory could get. However, an integrated hospital management system will allow you to share patient health records and required tests with the laboratory. Likewise, the laboratory can send you the patient's electronic test results in no time. This eliminates paperwork and other possible manual work.

      Hospital-Pharmacy: How different is a hospital’s pharmacy from a standalone pharmacy? A pharmacy integrated with a hospital can get patients' e-prescriptions from doctors and provide timely medications to the in-patients. Further, the pharmacy can even take care of the supplements that are to be provided to the OT department. This integration allows the doctor to know about the availability of medicine in the pharmacy or its alternative before prescribing it to the patients.

      Hospital-Clinic: Well, parent hospitals do have multi-location clinics, and these clinics can be integrated with the hospital in a single interface, cases that need prior attention are often shifted to the hospital and this lets the hospital learn about the patient's history quickly through the health records. An integrated hospital management system allows the hospital to overlook the functioning of its multi-location clinics by just switching between the identities of the organization.

      Centralized Data vs Distributed Data: (Point of discussion)
      Centralized Data or Distributed Data, you have got data to handle. Data needs to be taken care of efficiently for the smooth everyday functioning of the hospital. But which is the better way to do so? 

      When every department is integrated into a single software, the data is centralized. Thus a patient ID once created is just carried forward by every department, whereas in the dominance of heterogeneous software, a patient has to get themselves registered, with every department attended.

      Organizing data and generating revenue or performance reports is very easy when the data is centralized. Most of the integrated patient management systems have the feature of an analytic dashboard which lets the management create weekly, monthly, or yearly performance reports of the hospital. When the data is distributed, it takes a lot of time to collect and organize them. This process is quite a lengthy one and requires a huge team at work.

      Cost-wise advantage: Software has different types of pricing patterns, which may be budget-friendly or not. Like subscription-based, a percent of your revenue is based on the number of patients visiting. Having different software is going to charge you in different ways and might end up very expensive too. On the other side, when just a single piece of software is in use by all the departments, you are charged by a standard pattern. This gives you the advantage of forecasting the cost you might have to endure and if it's budget-friendly

      Patient Experience: Patient satisfaction is a goal that any hospital wishes to achieve. It is the key to the productivity of the hospital. Perhaps, it creates the goodwill of the hospital. But how can software keep you far from achieving this?

      Turnaround time: No hospital wishes to increase a patient's turnaround time, Neither do you. But this might be happening unintentionally by the use of different software by departments. For instance, A patient has to manually take all the health records to the laboratory and get themselves registered for a test. On receiving the test results, the patient will again have to take the results to the doctor, themself. This whole process is time-consuming for the patients, and such issues can be solved by using a single software.

      Technical Issues: Diving into a scenario where a hospital maintains a separate billing software. Owing to a few technical issues the software turned faulty, which caused chaos at the reception. Problems like these are Stressful for the patients and are more likely to affect the reputation of the hospital. Such scenarios could be avoided with a cloud-based Hospital Management System where the cloud has a backup cloud to ensure such nightmares don't come true.

      Flexible Meeting: With all the changes the recent time has brought, Telemedicine has become a need. Patients now prefer the telemedicine facility for smaller health issues so that long and discomfort travels can be avoided. Hospitals should adapt themselves to this method of patient appointment and make sure that their software supports telemedicine. This makes things easy for patients who are old or who reside far from the hospital. And also helps the hospital in obtaining patient satisfaction.

      Ease for doctors and workers inside the hospital:
      Integrating every department of the hospital will ease down a lot of work for the doctors and other workers of the hospital. 

      1. Generating analytical reports with the help of a dashboard.
      2. Reduce manual paperwork by sharing electronic health records.
      3. Effective marketing Via email and SMS.

        The right software will increase the efficiency and productivity of the hospital. Hope you found this blog on the Integrated Hospital management system insightful. 






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        When searching for software, almost everyone looks for free ones. If you simply type in the name of any random software, you’ll probably see a google autocomplete suggestion “free download”. In some cases, it does make a lot of sense in using free software. Why pay for something when you can get it for free? 

        Searches for downloading free EMR software have increased with government legislation mandating their use in hospitals. Let us look into why this is a bad idea.

        If you’re not paying for it, you’re the product

        As a general rule, nobody ever gives you something for free. As economists would say, “If you’re not paying for the product, you are the product”. In the case of most free software, this is the case. Recently it was found that most of the free antivirus apps in the Google Play store actually did nothing. Their purpose? Probably to collect data from your device. This may not affect an average person very much, but if you’re concerned about privacy, you should probably stay away from these software. And when you’re dealing with a hospital management software, this is a key aspect. Data security is a very important aspect especially when you handle patient data. A data leak, however small has the potential to damage the reputation of your hospital. 

        Lack of accountability

        A hospital management system has to have certain qualifications that assure you that a particular software can fit your needs. When you purchase a software, it is possible for you to verify if these software fit the criteria. But when you download a software for free, there is no way for you to be sure if these software fit the criteria. And since there is no monetary transaction between you and the software provider, it will be difficult to hold them accountable. 

        The lack of accountability will be an issue if the software faces any glitches. If the software crashes, customer support is not provided for the system, and you will be on your own. A software glitch in a free android app may be annoying, and will not cause any huge problems even if is not resolved. In case of a hospital, the software handles sensitive patient information and a software glitch can compromise this data, and with no tech support from the providers, it can cause a lot of problems. 

        Upgrades? Nope

        As government regulations change, and as the technology improves, you may face the need for a better software. If you’re relying on a free software for very important tasks, such as managing your hospital, you may find yourself stuck with an old software. Free software rarely provide any upgrades for long durations. And when you want an upgrade, you may find yourself searching for a new software, and you’ll have to import the existing data into the new software which will require additional resources. 

        The story of the open source software

        A commonly trusted free software are the open source software. Ubuntu is an example of an open source software. They are usually made by developers across the world, and their source code is available for free, and you’re free to change or modify the code as you wish. Since the source code is available for everyone, it is unlikely that the software can have malicious intents. And as long as the developers continue to improve the software, it will remain up to date with the required features. Open source software appears to offer a very good deal, and they do, in the case of most of the software. But in the case of a hospital management system, it is never a good idea to use an open source software. This is because of a combination of reasons discussed above. First of all, there are no hospital management software with the kind of community that a software like Ubuntu has. If you face any issues, you’re on your own. In the case of popular softwares, there may be forums in which users can discuss issues, and they may get resolved. But for a hospital management software, there are no such forums, and when you’re managing a hospital, you cannot afford to wait for a solution that may never come. And as we discussed, updates will be available for open source software only as long as the developers are working on the project.

        What about the free trials?

        If you have been looking for free HMS downloads, you may have come across many SaaS healthcare software companies offering lite or trial versions of their software for free, or maybe the complete version of their software, but for a limited time period. These software are generally secure and will be much more robust than software from other software providers. They may even offer regular updates. But remember that these trial versions are just for that. They will be severely limited in their capabilities, and you will definitely have to upgrade at some point. And the providers may not provide tech support if you’re using the free version. But they do provide an easy way to evaluate a software and if available, they serve as a demo for the complete version. 

        Lack of customization

        Generally across hospitals, or even across departments, there is no uniform workflow. Each department head has their own workflows, and this is the reason why hospital management systems are highly customized. However such customization is not at all possible in a hospital management system, and if implemented, could affect the functioning of the hospital and may prove to be counterproductive. 


        To know more about hospital management software, visit MocDoc Hospital Information System.

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        HMS (MocDoc HMS) otherwise known as HMIS (Hospital Management Information System) is a medical informatics solution element that mainly focuses on hospital administration requirements. The HMS is a web-based or computer application that takes care of the complete hospital functionalities. The integrated system can be customized and are developed to control all hospital operations like patient details, appointment booking, billing, drug management, Electronic Medical Record, administration, Patient medical history, inventory management, bed management, revenue management, and so on. 

        A Hospital Management System is essential and mandatory for healthcare establishments like nursing homes, rehabilitation centers, clinics, hospitals, health clinics, dispensaries, and more. Some of the top benefits of implementing an HMS are role-based access control, data accuracy, revenue management, appointment booking, overall cost reduction, and data security. 


        Benefits of Hospital Management System:

        Revenue management: 

        A medical center or hospital serves humanity. Apart from that, profit is more important as it is also considered to be a business.  Revenue management is one of the significant elements as it needs the fortune to manage a hospital. Also, it's not possible to track the identical thing with the help of the old-age manual system. An Automated HMS that caters to the needs of the business can help in solving the purpose efficiently. 

        It provides accurate and rapid management and transactional reports, which offer a clear view of how your business is performing. What are the debts and interests, pending invoices, and outstanding amounts?

        Apart from that, there is also a decrease in the operating cost because of actual operational effectiveness. When processes and systems are automated, there is no need for higher resources to manage the operations. It means the faster break-even point and improved ROI can be achieved easily.


        Enhanced decision-making in clinics:

        An accurate Hospital Management System ensures that decision-making in clinics is made precise, fast, and useful. With a single view and easy availability of data points, medical support staff and doctors are facilitated.


        Obtain the best quality ratings: 

        When your clinics or hospital needs to be the top-rated and top-preferred ones by insurance companies, then you must implement a Hospital Management system in your hospital. Insurance companies and medicare companies depend on digital data only when there is an automated system in the hospital.

        If your clinic is capable of sending and receiving the information of the patients, and their medical records digitally, then it means your hospital is going to be the highest preference among the patients. An accurate and rapid Hospital Management System stands out at the top among other nursing homes, medical centers, and other hospital competitors. It adds significant value to your hospital and also provides a reputation in the market. 


        Nullify every error and track complete details: 

        Managing a hospital is not easy, and there are chances for some mistakes to occur. A manual system can ensure 100% accurate processing and foolproof. There are higher chances for mistakes and errors in this case. To eradicate this, the best decision is to install an automated hospital management system that highly nullifies every mistake, and also you can avoid lawsuits and compliance issues, which are considered to be the two most significant drawbacks of hospitals and medical centers. 

        Apart from this, tracking the accurate details of staff availability, operational information, and room occupancy can also be readily available at your fingerprint by using the automated Hospital Information System. 


        Enhanced data security:

        The experts have reinforced and highlighted the fact that hospitals, medical centers, and clinics depend on manual systems. It can lead to higher data leakage and theft when compared to automated ones. Installing a complete and automated HMS indicates that your pieces of information stay safe and protected from any unauthorized sources and accesses. 

        Significantly, you make use of the state-of-the-art system with centralized controls. Make sure you are not implementing a standalone home-grown one. There are no chances for errors when an access-controlled system manages everything as the information availability relies on user rights. It's also one crucial reason why hospitals, rehabilitation centers, clinics, trauma centers, and nursing homes make use of the high-quality and automated Hospital Management System. 


        Bottom Line: 

        The Information Technology advancements in the last few years are high, and there is a revolutionary change, especially in the management and automation system of hospitals. They provide intelligent and accurate management information systems apart from handling the mundane operational staff that is developed by hospital information systems. 

        Hospital Management System offers a better-concerted atmosphere between doctors, patients, hospital staff, groups, and managing workflows. The portal solutions are capable of unifying the legal objects, and applications from other portals and also manage multitudes of user requests, which results in reckless information flow between patients, doctors, and staff. 

        Eager to know more benefits of implementing a Hospital Management System for your hospitals, clinics, nursing homes, or medical centers? Contact us today!

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        Billing software is one of the essential software used in the healthcare industry. It is also called the medical practitioner's lifeline. Therefore, you must choose the right hospital billing software that offers a fantastic reporting system to manage the cash flow as well as the payment time speed.

        The new hospital billing software helps to manage both insurance needs as well as patient payment reliably which is not included in other software.

        Uses of Hospital Billing Software in HMS:

        Each part of the Hospital Management System is integrated and automated effortlessly, and it also provides the opportunity to move forth and back from different data and reports.

        • There is no loss of bills and data.
        • Secure and safe reporting system.
        • There is a financial dashboard that tracks the practice's health efficiently.

        The web-based practice management is used for managing and collecting the bill from any place efficiently, you can use and maintain this software in every area where it suits you best.

        • Automated Data backup is enabled.
        • You can view your daily schedule from anywhere.

        You can easily understand the financial practice health of the practitioners, and the report makes it easy and efficient. The user features are used for deciding the right information to share.

        • The software offers Enabled visualizations in the form of figures and graphs.
        • You can track revenue, payer performance, and related ones.
        • You can easily customize and display them in the Excel format.
        • The software can deliver a report on a daily or monthly basis as per the requirements.

        What are the Types of Billing in HMS?

        Various departments use billing in the Hospital Management system to improve the billing facilities in the hospitals. Some of them include

        • Registration and Consulting Billing
        • Pharmacy Billing
        • Laboratory Billing
        • In-Patient Billing

        Registration and consulting Billing:

        • Hospital billing software prebooks appointments for the patients they provided in advance for both follow-up patients as well as new patients.
        • Hospital billing software generates bills for the certified lab and radiology services.

        Pharmacy Billing:

        Our pharmacy billing software deals with providing the retail sales of medical supervision to OPD patients, and customers and also helps with the issue of medicines to the hospital inpatients. Our pharmacy billing software has the following features.

        • Able to offer an extensive collection of available drugs for clinicians.
        • Able to sort out the alternative drugs for the drugs that are not available.
        • The software aids in interfacing with a database of drugs.
        • Our software pops up the drug allergy alerts easily.
        • The billing software interfaced for dispatch along with the pneumatic tube.

        Laboratory Billing Software:

        The laboratory billing software helps to disseminate and record the information of the different performed tests. Here are some of the salient features of our laboratory billing software.

        • Test setup and do the services.
        • Excels different tests and diagnostic packages.
        • Offers the resulting process from the sample collection process, recheck process, and fetch from analyzer data.
        • The software does the recheck with the Sample Collections.
        • Our billing software offers the status update of the labs after a clear analysis.
        • The software works as per the NABL standards.
        • The software comes with a dashboard for TAT, authorization, progress works, tests, and parameters.

        In-patient Billing Software:

        The software takes care of the patients who are allocated in the ward bed after registration, and this deals with complete services and treatment offered to the patients while they stay in the hospital.

        The features of our in-patient billing software include:

        • The software is capable of taking place the conversion from OP to IP.
        • The software takes care of the patients by allocating the beds, offers consultation for intern departments, tracks patients in the hospitals, and deals with bed transfers.
        • The software maintains the patient billing sheets.
        • The software comes with a dashboard for discharge summaries, patient access, billing audits, activities, and much more.

        Track Profit and Loss Statements Easily:

        The Hospital Management system products come with tally integrations, and therefore you can easily track and manage the expenses. The billing software in the Hospital Management system also monitors both the profit and loss statements so that you can quickly identify what lags in your Hospital information management.

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        Our present modern information system makes use of computers for the execution, each of them connected through an optimized network. Healthcare is the most critical aspect of our society, and many health care providers face challenges to offer practical and active services to patients.


        Considering a multispeciality hospital, many people enter and exit the hospital in a day and maintaining their records safely is tedious. To reduce this type of burdens and to manage the financial, hospital administration and clinical aspects, Hospital management system came into existence.


        Apart from that automating your hospital's processes and implementing them cannot be done too easily, you need an efficient hospital management system to take care of everything that is happening around the labs and hospitals.


        If you are ready to implement or go with the hospital management system, make sure you follow these things before making it useful in your hospitals or labs.


        • Processing Speed & Results

        • Cost Effective

        • Reduction in Errors

        • Data Security & Retrieving Ability

        • Improved Patient Care

        • Quality & Compliance


        Processing Speed and Results:


        Hospital management system follows the standard operating procedures, and there are no chances for deviation to happen in any of the effective HMS systems. With the implementation of HMS in your labs or hospitals, you will be able to treat patients with a better way and accessing their real-time reports and other information regarding the patients, and their past clinical data and more can be done quickly and lead to best patient outcomes. Hospital management system makes employees work more accessible and improve the speed of the complete processes for better results.


        Cost Effective:


        HMS information system helps to track and control finances, reduce leakages as well as reduce manual work and therefore there is no requirement of the higher human workforce.


        Hospital management system helps to cut down the manual work done by humans in the hospitals especially for the peoples who take care of the record and documentations safely. Hospital management system helps in reducing the human resources costs as most of the work is automated.


        Cut down the cost related to storage and other associated requirements. If your hospital is entirely HMS implemented, then your hospital will go paper-free one, it's enough if you maintain the mandatory documents and other related ones in your hospital to comply with the regulation standards.


        Reduction in Errors:


        Hospital management system will help in reducing different types of errors that made through interventions like missing billing, operational failure, clinical errors, cost leakages, missing appointments and much more.


        Every process on the hospital management system are automated, and there are plenty of tasks provided to the software to perform without the human intervention as well as accurately, this reduces the error significantly.


        For example, An IPD patient final bill amount can be easily generated if your hospital enabled of Hospital management system as his reports and other samples bill are already billed and safe under the Patients unique Hospital ID, and therefore the billing executive needs to generate from the system and provide the statement to the patients.


        If your hospital is not HMS enabled then you need to go with manual entries which involves too many human errors, so preferring HMS will make your billing section easier, faster, accurate and more transparent.


        Data Security and Retrieving Ability:


        In a Hospital management system, they are one of the cloud-based software where everything gets interlinked, and therefore there are no chances for breaches to occur as they have high data security.


        Evidence-based medicine requires the retrieving ability as well as data ability mandatorily, and this easily achieved through a Hospital management system. If you have Hospital management system on your hospital, then you can easily access the operational, clinical and financial data of your hospitals.


        Improved Patient Care:


        Enhanced work efficiency and improved patient data access mean faster and better clinical decisions. A clinician orders the solution to implement once he gets the diagnostic report on his hand, so its necessary to have speedier support for receiving the reports rapidly. All departments in the hospitals are interconnected and integrated with this automation, and this enhances the patient care quality as well as the hospital turnovers.


        Quality and Compliance:


        Every hospital should send a report of birth, and death occurred, their reasons and related solutions to the NABH accreditation monthly. Its difficult to arrange them manually so preferring the best HMS helps you to send the reports faster and at the right time frame.


        Every report is monitored and managed in the Hospital Management System carefully and efficiently for accurate results.


        Everyone prefers HMS for their hospitals for coordinated and rapid care, reduced costs, reduced waiting time and readmission, enhanced patient safety, and clinical care.


        Any other essential benefits of implementing a hospital management system in your clinics? Let us know through the comment section below.



        To know more visit MocDoc - Healthcare

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